Package Description

Senior Residential Support Worker – Support with Purpose and Passion

Position Based at are centre in Whitchurch, SY13
Salary £13.60 - £14.20 per hour // £27,580 - £28,797 per annum

Assigned shift structure 39 hours per week (including overnights) £62.64 per sleep-in (working approx. 4-8 sleep ins per month, additional earnings from £3,000 to £6,000 per annum)

  Important Requirements – Please Read Before Applying

✅ A full, valid UK driver’s licence is required
✅ You must be at least 21 years of age to apply

✅NVQ/QCF Level 3 or higher in Childcare (Please clearly state this on your CV)

⚠️ Applications that do not meet these criteria will not be considered.

 About the Role:

Are you looking for a meaningful and rewarding career where you can truly make a difference?

We’re looking for caring, responsible, and positive-minded individuals to join our fantastic team as Senior Residential Support Workers.

In this vital and varied role, you will provide individualised care and support to the children and young people living in our homes. You’ll build trusting relationships, help them feel safe, valued, and understood—while encouraging their growth and independence every step of the way.

Your day-to-day responsibilities will include:

• Supporting children and young people with their emotional, physical, and social needs
• Accompanying them to appointments, school, and fun activities
• Delivering personal care and helping with daily routines
• Supporting with household tasks and maintaining a safe, nurturing environment
• Completing accurate, clear documentation and reports
• Always promoting their wellbeing and safeguarding them

Whether you're starting your career in children’s care or bringing experience with you, this is a powerful opportunity to be part of a dedicated team committed to changing lives. The role is both challenging and deeply rewarding—where every day brings a chance to make a lasting difference.

About Keys Group:

Keys Group provide innovative care and education services to children and young people who have complex needs, emotional and behavioural difficulties. We try and make every day extraordinary for the children we care for and support, because we believe in every single one of them. It's an exciting time to join us as we expand and grow our teams in the region.

What we are looking for:

• A Certificate in Childcare – A minimum of NVQ/QCF Level 3 in Residential Childcare (or an equivalent or higher qualification specifically in Residential Childcare) is essential. Please note we cannot accept Level 3 Health and Social Care qualifications.
• We want people who are naturally caring, flexible and resilient.
• Great communication skills, positive and energetic.
• Ability to remain calm in sometimes challenging situations.
• A positive role model, wanting to spend time to encourage and build relationships.
• Able to share interests with our young people.
• You need to be able to work flexibly in caring for the children. This will include working shifts and sleep-ins with full-time and part-time hours being available.

 Why Join Keys Group:

• Generous Leave 5.6 Weeks annual leave 
• Progressive pay structure – higher pay for achieved qualifications
• Paid DBS: We cover your Enhanced DBS check and renewals
• Fully funded QCF Level 3/5 qualifications in Social Care
• In-house Circle App – our internal social platform
• Paid Enhanced DBS check and renewals
• Pension: Matched contributions up to 3% with our NEST scheme
• Blue Light Card – discounts at major retailers
• Employee Assistance Programme – mental health and wellbeing support
• Maternity leave
• Referral Bonus: £250 for you and your friend when they join

Keys Group is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to an enhanced DBS check.

Keys Group is an equal opportunities employer and encourages applications from all sections of the community.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Ready to make a difference?

If you're a passionate childcare professional with leadership potential, outdoor energy, and a drive to help young people grow, we want to hear from you.

  Apply now and start your journey with Keys Group.

To discuss this role in more detail you are welcome to email me directly at lewis.windsor-gault@keys-group.co.uk

 INDMA

Keys Group