Package Description

Job Title: Senior HR Advisor
  

Location: Halesowen 

Reports to: HR Operations Manager 

Salary: Up to £39,000 per annum (dependent on experience) 

Who are Keys Group? 

Keys Group brings together three leading UK providers of specialist education, care and activities - Accomplish, Keys, and Peak - to support over 2,000 children, young people, adults and families across England and Wales. We deliver care through residential homes, schools, supported living and community-based services, creating safe, nurturing and ambitious environments where everyone can thrive.
 

About the role
Are you an experienced HR professional ready to take the next step in your career?
We are looking for a Senior HR Advisor to deliver expert, confidential HR support across multiple sites. Acting as the first point of contact for staff and external stakeholders, you will provide clear, consistent advice in line with policies, procedures and regulatory requirements.
 In this fast-paced role, you will line manage and support an HR Advisor, ensuring the delivery of a high quality, responsive service across the organisation. The right candidate will be able to hit the ground running, be confident handling a demanding caseload of up to 50 complex cases, demonstrating resilience, sound judgement and a proactive approach to problem solving.

Key Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance, performance, probation and case management, ensuring compliance with legislation and company policies.
• Support and guide the HR Advisor, ensuring advice aligns with best practice and business needs.
• Coach managers in applying HR policies fairly and consistently.
• Advise on employment matters including redundancy, TUPE and organisational change, attending sites where needed.
• Maintain accurate records to support decisions and future reference.
• Prepare and present HR data on key metrics such as absence, turnover and performance to senior leaders.
• Contribute to policy updates, employment documents and HR projects.
• Manage a complex caseload with competing priorities and tight timescales.
• Support general HR administration including issuing letters and change documents.
• Uphold confidentiality while meeting safeguarding responsibilities.
• Carry out other duties to support business goals as required.

About you

• Essential: CIPD Level 5 in Human Resource Practice 
• Essential: Resilient to manage demanding colleagues and sensitive ER Issues 
• Essential: Experience and knowledge in managing complex ER issues and supporting colleagues throughout these processes
• Essential: 5 years operational experience working in an advisory capacity 
• Essential: Minimum of 3 years team management experience
• Sound knowledge of employment law and HR best practice  
• Ability to research, analyse and reason logically within tight and conflicting timeframes
• Ability to write and present information

Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS).

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Keys Group