Package Description

Are you ready to lead the adventure?

Here at Peak we are  on the hunt for a dynamic Senior Centre Manager at our vibrant outdoor centre in Trafford, Manchester. In this role, you'll champion safety, quality, and innovative customer experiences while delivering exceptional outdoor education and adventure. The role is mainly weekday work (with occasional weekends) and with its location, is ideal for trips into the Peak District, North Wales and the Lakes. 

If you hold national governing awards in the outdoors, and boast proven management experience, you're the leader we're looking for. With a competitive salary package up to £38,000, along with flexible working hours and ample opportunities for career growth across the business, this is your chance to make a real impact.

Ready to take the lead? Apply now and step up to your next adventure!

Key Responsibilities:

• Safety First - Champion and enforce strict safety protocols for the centre, ensuring all activities meet or exceed safety standards.
• Quality Assurance & Customer Service - Oversee the delivery of a high-quality product at the centre, ensuring that every aspect of service meets company standards.
• Budget & Financial Oversight - Ensure the centre operates within its allocated budget while identifying opportunities for cost optimisation.
• Staff Management – Provide direct line management to both centre managers and the onsite team.
• Training & Development – Oversee and actively contribute to the delivery of staff training and in-house activity sign-offs.
• Product & Business Growth - Drive initiatives that support continuous improvement and innovation in the centre’s delivery.
• Strategic Recruitment & Collaboration - Collaborate with HR to recruit the best talent, ensuring that new hires align with both centre and business-wide objectives.
• Cross-Business Support - Act as a strategic resource for the wider business, ensuring consistency in operational excellence and performance appraisal processes across all centres.
• Safety & Regulatory Compliance - Ensure that the centre maintains all necessary accreditations and licences, aligning with both industry standards and company policies.

What we are looking for:

• Experience in outdoor centres, or the delivery of outdoor education, at a senior level (eg Senior Instructor, Deputy Manager/Manager)
• Practical experience – minimum 5 years in proficiently delivering outdoor activities.
• Qualifications and experience in a range of outdoor adventure sports.
• Outdoor First Aid Qualification (minimum 16 hours).
• Full UK driving license.
• Proven management experience.
• Passion & commitment.
• High level of customer service and professional presentation.

Benefits with this role:

• Progressive pay scale.
• HAPI App - access your employee discounts and rewards.
• Employee Assistance Scheme.
• 33 days of holiday annually, social events, and access to equipment.
• Refer a Friend Bonus – £250 each for you and your referral once they successfully complete their probation period. T&Cs apply.

Qualifications:

• RCI or CWI or other relevant ropes-based qualification
• ML or HML Award or equivalent
• Mountain Bike Leader/instructor or equivalent
• Paddle UK Instructor / Coach or equivalent
• RYA instructor or equivalent
• DofE Assessor
• Archery GB Instructor award
• Bushcraft practitioner
• Valid First Aid Qualification

Keys Group:

Keys Group brings together three of the UK’s leading and longest-established providers of specialist education, care and activities; Accomplish, Keys and Peak. The organisation provides specialist support and education for more than 2,000 children, young people, adults and families in services and schools across England and Wales.

Specialist residential and supported living services for adults with a learning disability, autism, mental health needs and acquired brain injury are provided throughout England and Wales by Accomplish.

Keys offers education and care services for children, young people and families across England and Wales through its specialist schools, residential children’s homes, activity and intervention and leaving care services, adult resource centre and family assessment centres.

Activities are offered by Peak through its seven specialist adventure centres including water sports, treetop and climbing centres, across England.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support